FREQUENTLY ASKED QUESTIONS

Everything You Need to Know Before Your Spa Experience

Have questions about our beauty treatments, appointment process, skincare services, or wellness therapies? We've gathered the most frequently asked questions to help you feel confident and prepared before your visit. If you need additional assistance, our friendly team is always here to help.

Frequently Asked Questions

1. Do I need to book an appointment in advance?

Yes. We recommend booking your appointment in advance to secure your preferred date and time. Walk-ins are welcome based on availability.

Please arrive at least 15 minutes early to complete any necessary consultation and enjoy a relaxed start to your experience.

Comfortable clothing is recommended. Robes, towels, and other essentials will be provided for applicable treatments.

We use premium, professional-grade skincare products made with high-quality ingredients suitable for various skin types.

Yes. Please notify us at least 24 hours in advance if you need to reschedule or cancel your appointment.

Absolutely. Our therapists perform a consultation before treatment to recommend the most suitable options for your skin type.

Yes! Gift vouchers are available and make a perfect present for birthdays, anniversaries, weddings, and special occasions.

We accept cash, major credit/debit cards, and secure digital payment options for your convenience.